One of the most necessary aspects of managing people is effective communication. Whether you're training employees on company processes or addressing coworker conflicts, communication that results in mutual understanding is the key to success.
However, we have all had difficulties in conveying messages to others at some point. There can be many reasons for this -- sometimes it’s a lack of interest from the other party, sometimes both individuals are coming from different reference points.
While you can’t force someone to take an interest in what you have to say, you can consider their perspective and adjust your way of communicating. While people are shaped by various factors such as culture, gender, and religion, there is one aspect we'll focus on in this article: their generation.
