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Reporting an Accident in the Workplace [Video]
Do you know the proper way to report an accident in the workplace? Taking shortcuts and delaying the reporting of a claim can lead to serious consequences and this can be very costly to your...
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Steps to Create a Safer Work Environment
Did you know that more than 3 million workplace injuries occur every year in the U.S.? These injuries can be devastating to the worker and his/her family, and to the business as well.
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6 HR Issues That May Come Back to Haunt You
The following article was originally posted on www.fsrmagazine.com, in October 2015:"Many restaurant owners and managers are so busy dealing with costs, competitors, new menu offerings, vendors, and...
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What’s so “Regular” About the Rate for Overtime?
We’ve all heard the definition of overtime: “time and one half the regular rate of pay.” The use of the word “regular” might suggest something consistent, however depending on the method(s) of pay, the...
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Improving How Your People Can Provide Great Customer Service
Can someone be trained to provide great customer service? That’s one of those “nature vs nurture” questions, but I think the answer is easy -- no, I don’t think you can train someone to be a top-notch...
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If Businesses Want High Customer Satisfaction, Why Are There So Many...
We know businesses want their customers to be satisfied, but what we may not know is how both the businesses and customers define satisfaction.At the highest level, I’d define it as solving customer...
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When Do I Have to Pay Employees “Holiday Pay”?
Well – never. There is no state or federal law that requires employers either to observe any holidays or pay employees differently because of them.This means it is entirely up to the policies and...
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The Fruits of Partnering With a PEO [Infographic]
Every decision you make in your business is essential; whether it’s run-of-the-mill tasks or ensuring accurate documentation, all of this falls on you.There are many administrative tasks that can...
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Wage and Hour Basics All Employers Need to Know [Webinar]
So you have a group of employees that are working for you and need to be paid… now what?Do you know the proper protocol for wage payments laid out by the Fair Labor Standards Act (FLSA), including...
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4 Reasons to Outsource Benefits Management [Video]
Think for a minute about how your company handles employee benefits. With ever-changing regulatory compliance issues including the Affordable Care Act, the benefits arena has become increasingly...
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Overtime Regulations are Changing -- Is Your Business Ready?
There are big changes coming for overtime regulations for white collar workers.The Department of Labor (DOL) is proposing to update and revise which white collar workers are entitled to the Fair Labor...
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A FrankCrum Case Study on IHOP
IHOP Franchisee owner Tom Throm was not satisfied with the services he received from past Payroll providers or professional employer organizations (PEOs). As a result, this led him to be more...
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Cold Weather Hazards & Safety Tips
Working in cold weather can harm the human body just as much as the heat. Having prolonged exposure to cold, wet and windy conditions is dangerous, and employees should be aware of the health risks...
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Gain a Competitive Edge with Customer-Facing Tech Tools
One of the beauties of technology is that it can level the playing field for SMBs, closing the perceptual gaps on the part of prospects between the SMB and its larger competitors.
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Large Employer: ACA Challenges & Solutions [Video]
Do you know if you’re a large employer as defined by the ACA? David Peasall, SPHR, Human Resources Director, discusses the alternatives to paying the tax penalty if you are a large employer.In 2016,...
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7 Tips For Your Office Holiday Party
‘Tis the season for shopping, celebrating… and the much anticipated office holiday party.A holiday party is a nice way to show appreciation for employees, reward them for a job well done and to enjoy...
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The Family Medical Leave Act (FMLA) [Webinar]
What do you do if an employee needs to take extended medical leave? This includes the birth of a child, or to care for an immediate family member with a serious health condition. Employers with 50 or...
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Introducing the FrankTalk Video Series for Business Owners
Business owners understand the necessity of having an entrepreneurial spirit. That also means having the courage to pursue opportunity and growth despite the risks involved.That’s why so many business...
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Creating a Safer Work Environment: It's Just Smart Business
Workplace safety is too important for employers to overlook.With nearly 3 million nonfatal workplace injuries and illnesses reported each year by private employers, the costs are nearly $250 billion...
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